Magento Maintenance Services

Our premium quality support ensures that your eCommerce store runs 24*7 365 days. We not only take care of the specific bugs and issues, but also provide with a day-to-day business support to your online store. A committed team of server administrators, managers, designers, and developers handles our SLA (Service Level Agreement). Moreover, our timely responses will make you feel highly satisfied & will let you use our services on a regular basis.

We provide maintenance services to all types of Magento Versions:

  • Magento Community Edition
  • Magento Professional Version
  • Magento Enterprise/Enterprise Premium

Our services include:

  • Regular track of analytics software, log files, server, as well as routine potential distractions or disturbances in the Magento store.
  • Round the clock communication services such as instant messengers, emailing, phone call, for being in touch with at any given time.
  • Daily backup of your Magento eCommerce storefront for any time site recovery.
  • Spare technical staff for sudden needs in support and maintenance.
  • Ready to use documentation for a thorough guidance to frequent bugs & issues.
  • Exclusive training and consultation after signing our maintenance contract.
  • Updating Magento store with scripts, components, extensions, and plugins.
  • Maintenance contract devised in such a way that our customers get maximum benefits with minimum investments.

Benefits with us

  • Round the clock availability 24*7 365 days through instant messengers, emailing, and phone call.
  • Provide support for Magento extensions – third party or core.
  • Support provided using standard ITSSM framework.
  • Online management for support using ticketing system.
  • Complete troubleshooting, training, and upgrade provided to your storefront.
  • Use of third party repository management web applications for revision of code or staging of development process.
  • Guidance from our specialized consultant for enhancing your UX and UI to optimize your ROI on the marketing strategies.
  • Our flexible maintenance contract will provide you with an ongoing support maintaining a high degree of cost effectiveness.